Batch Operator until dec 2025

Zweigstelle
Geneva
Eintrittsdatum
01.04.2024
Arbeitszeiten
100%
Art des Arbeitsvertrags
Consultant

Mission

Ensure the Information System stability. Ensure escalation and incident qualification Control documentation and the required updates.


Main responsibilities

Challenges:

  • Interface with the Integration team for new / updates within the scheduled tasks (batch period and intraday
    period).
  • Raise incidents / apply UBP Incident Management process and is the main contributor of the Morning Operation
    Meeting (MoM).

 

Main responsibilities:

  • Use main monitoring console and subsequent tools.
  • Coordinate all batches activities to ensure the best quality and ensure timings (Production, UAT, Tests, DEV, …).
  • Adapt documented instructions based on events and business impacts, and ensure an updated documentation.
  • Ensure documentation is applied and actions made are in sync with the business constraints.
  • Raise and qualify incidents based on events identified and business impacts.
  • Actively contribute to incident resolution.
  • Proactively Interact with the Incident Manager.
  • Participate and support test efforts.
  • Communicate transparently issues and improvements required for this position.
  • Actively Contribute to knowledge transfer required on applications.
  • Interact and follow instructions defined by the Operating Pilot.
  • Interact with HelpDesk (L1) and L2 / L3 teams.


Personal skills

Able to work in shift planning in autonomous. Excellent written and verbal communication skills Ability to work independently


Education

  • Education: High School/ Maturité / Baccalauréat
  • Technical skills: BMC CONTROL-M
  • IT Tools: Unix / AiX / Solaris / windows

Experience

  • Years of experience: 3-7 : intermediate
  • Experience required: Assist in defining or enhancing recovery procedures incidents.
  • Experience in private banking: Optional

Language

  • French: Fluent
  • English: Advanced

OTHER

  • Swiss resident: Optional

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