Batch Operator until dec 2025
- Zweigstelle
- Geneva
- Eintrittsdatum
- 01.04.2024
- Arbeitszeiten
- 100%
- Art des Arbeitsvertrags
- Consultant
Mission
Ensure the Information System stability. Ensure escalation and incident qualification Control documentation and the required updates.
Main responsibilities
Challenges:
- Interface with the Integration team for new / updates within the scheduled tasks (batch period and intraday
period). - Raise incidents / apply UBP Incident Management process and is the main contributor of the Morning Operation
Meeting (MoM).
Main responsibilities:
- Use main monitoring console and subsequent tools.
- Coordinate all batches activities to ensure the best quality and ensure timings (Production, UAT, Tests, DEV, …).
- Adapt documented instructions based on events and business impacts, and ensure an updated documentation.
- Ensure documentation is applied and actions made are in sync with the business constraints.
- Raise and qualify incidents based on events identified and business impacts.
- Actively contribute to incident resolution.
- Proactively Interact with the Incident Manager.
- Participate and support test efforts.
- Communicate transparently issues and improvements required for this position.
- Actively Contribute to knowledge transfer required on applications.
- Interact and follow instructions defined by the Operating Pilot.
- Interact with HelpDesk (L1) and L2 / L3 teams.
Personal skills
Able to work in shift planning in autonomous. Excellent written and verbal communication skills Ability to work independently
Education
- Education: High School/ Maturité / Baccalauréat
- Technical skills: BMC CONTROL-M
- IT Tools: Unix / AiX / Solaris / windows
Experience
- Years of experience: 3-7 : intermediate
- Experience required: Assist in defining or enhancing recovery procedures incidents.
- Experience in private banking: Optional
Language
- French: Fluent
- English: Advanced
OTHER
- Swiss resident: Optional