Head of Business Programme Management Office

Escritório
Geneva
Data de início
01.11.2024
Horário de trabalho
100%
Tipo de contrato
Permanent

Description

The COO division encompasses several departments supporting the client-facing teams, with a global presence covering a multitude of activities and client services including Operations, Finance & Tax, Information Technology, Credit, Human Resources, Security & Data Governance, Programme Management and General Services. It strives to provide both in-house departments and external providers with a first-rate service to ensure our business operates efficiently.


Mission

Oversee the Group PMO which is responsible for the business elements of major group projects. These projects can be both within a single business lines and cross transversal.


Main responsibilities

  • Day to day management of the Group Business Project Management Office and matrix management of project managers embedded in the business lines
  • Implement and track adherence to these standards
  • Ensure the business elements of projects are run efficiently and within the above standards
  • Deliver regular project status updates to project stakeholders and group business heads 
  • Chair the monthly project update meeting which presents project status after they have passed the G2 stage
  • Ensure project reporting and budgeting is aligned between the BPMO and IT
  • Liaise with IT on the project pipeline to ensure appropriate consideration of business resource availability and allocation within the PMO
  • Develop and rollout a process for tracking and reporting the outcome from a project delivery, including an assessment of take up within the business lines
  • Ensure that the ‘business change’ aspects of projects is matured in the organisation, to cover target operating model definition, user education and system take up and effectiveness
  • Liaise with IT and the business lines to ensure that systems are handed off to the appropriate function once in BAU mode 
  • Intervene on ‘problematic’ projects to assess them and determine what changes may be required to bring the projects back on track.  Then work with senior business stakeholders to effect change
  • Develop the maturity of the business project management processes and tools used within UBP


Personal skills

  • Strong problem-solving and analytical skills
  • Strong business acumen, with the ability to understand the impact of technical solutions on business outcomes
  • Strong communication and interpersonal skills, with the ability to communicate technical information to non-technical stakeholders


    Education

    • Education: Master Degree

    Experience

    • Years of experience: +10 : senior
    • Experience required:
    • Previous experience as Senior Project Manager role in a multi-location/international environment in the private banking industry (15+ years)
    • Excellent leadership and management skills, with a proven track record of building and leading high-performing teams (+15 years)
    • Successful track record of thinking strategically combined with a hands-on approach
    • Experience in leading complex business transformation programmes and change management
    • Experience in private banking: Mandatory

    Language

    • English: Fluent
    • French: Fluent

    OTHER

    • Swiss resident: Optional

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