e-Banking

UBP’s e-banking service is an easy and secure way for you to keep in contact with us and manage your accounts.

We apply the highest security and confidentiality standards in our identification process and our online correspondence. Logging into your e-banking account will allow you to access your portfolios, make payments and keep up-to-date with UBP’s latest news directly on your homepage.

Our e-banking service offers our EMEA clients the following key features:

Authentication

• A choice of secure and state-of-the-art authentication methods for you to access the platform – fingerprint recognition, Face ID, QR code or push notifications.

Multi-device Access

• The interface can be accessed on any device – smartphones, tablets, laptops and desktops. UBP Mobile, the mobile e-banking application, can be downloaded from the stores.

Portfolio Consultation

• See your portfolios, broken down by asset class or currency, with direct access to performance history and transaction lists.
• Export data and consult your account history.

Advisory Content

• A targeted functionality for our Advisory clients, enabling them to receive Advisory publications through their e-Banking.

Payments

• Transfers and payments can be made on any device in just a few clicks or swipes, including Swiss domestic and international payments or inter-account transfers.

Document Acknowledgment

• Documents requiring acknowledgment of receipt, such as portfolio and account statements and transaction advices, can be viewed and responded to online.

Communication tools

• Secure chat and messaging functionalities are available on any device, making your interactions with your relationship manager even smoother.

Access to UBP’s Investment Analysis and Corporate News

• Access all of UBP’s latest investment publications and corporate news directly on the homepage, including the latest videos.

Notification System

• This feature allows you to be notified when there is something new on the platform, such as a message, a statement and/or a document that needs to be acknowledged.

Need Help?

Here is the link to our starter kit, which will walk you through how to connect to the new e-Banking for the first time.

If you encounter any trouble logging on, please contact us (operating hours: Monday to Friday, 8:30 a.m. to 5:30 p.m. CET):

• Phone: +41 58 819 3800
• Our contact form

It’s an easy way for you to access your accounts and view your portfolios and transactions, and is safe as we apply the highest security and confidentiality standards.

Our e-Banking service offers our clients in Asia the following key features:

Authentification

• Secure authentication method for you to access the platform with a soft token on your mobile device.

Portfolio consultation

• View your portfolios, broken down by asset class or currency and access performance histories and transaction lists.

Portfolio analysis

• Export data and make your own analysis.

Access to your banking documents

• Account statements and transaction notices are available in a dedicated section in e-Banking

Support

• Directly from your relationship manager with no need to call a support desk.

Security

• Read this document to find out what we are doing to make sure your e-Banking access is secure.

Need help?

If you have any questions or are not able to log in to the e-Banking service, please contact your relationship manager, who will be pleased to help you.