Receptionist - 80% (German & English)

Office
Zürich
Start Date
01.07.2025
Working hours
80%
Type of contract
Permanent

Description

Union Bancaire Privée (UBP) is one of the largest family-owned private banks in the world. But what makes UBP really unique is its corporate culture, which combines modernity and tradition. Although UBP was founded in 1969, its origins can be traced back to the 17th century and the start of a long line of financiers and diplomats of whom Edgar de Picciotto and his descendants are the successors. Today, the Bank's staff draw their inspiration and drive from the founding family's subtle blend of strong moral values and pragmatism, which to this day remain the key to UBP’s success. UBP is known for providing an outstanding premium client experience to its international client base.


Mission

The Receptionist will serve as the first point of contact for clients, visitors, and colleagues, ensuring a professional and welcoming atmosphere at our UBP office at Bahnhofstrasse 1 in Zurich.


Main responsibilities

  • Client Reception:
    • Welcome and register clients and visitors with professionalism and discretion.
    • Manage incoming calls and emails.
    • Maintain a client-focused presence at all times.
  • Appointment and meeting coordination:
    • Manage meeting room/lunches and coordinate schedules.
    • Prepare meeting rooms (materials, drinks, etc.) to ensure a high-quality client experience. 
  • Support the facility and kitchen team:
    • Collaborate with the facility team on logistical matters; deliveries, building access, etc.
    • Support the kitchen team with hospitality services if needed.
    • Assist with basic security related tasks, such as alarm procedures and fire wardens.
  • Various administrative tasks:
    • Mail Distribution
    • Badge Management
    • Switchboard Management
    • Maintain and regularly update various lists and documentation
    • DHL Management: Manage incoming and outgoing DHL shipments, including tracking and coordination.
    • Booking of train tickets, ½ Tax Abo, GA (SBB tools)
  • Upholding UBP standards:
    • Ensure that the reception area and client floors reflect UBP’s high standards of cleanliness, organization, and discretion.

       

This is a 80% role located in Zurich. 

Start: asap


Personal skills

  • Friendly, professional, and neat appearance


    Education

    • Education: Diploma
    • Certification: Diploma/Degree in a related client-facing field
    • Technical skills: Microsoft Office

    Experience

    • Years of experience: 3-7 : intermediate
    • Experience required:
    • 3-7 years of experience in a Receptionist role.
    • Experience in banking or with reputable firms is a plus.
    • Fluent in German and English, French or any other language is an advantage.
    • High level of client orientation and discretion.
    • Experience in private banking: Preferred

    Language

    • German: Fluent
    • English: Fluent

    OTHER

    • Swiss resident: Mandatory

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