Client Documentation Specialist (M/F)
As part of the Client Documentation and Tax Services Department, the Client Documentation Specialist is a key element to ensure the quality and the accuracy of the client’s data at any stage of the banking relationship in terms of “Know Your Customer” rules imposed by local or international regulations or conventions, especially in a more and more strict and complex environment.
Day to day business
Review the documentation received from the clients for an account opening, an update on an existing account or an account closing and verify that it complies with the local regulations and the Bank’s directives and procedures from (i) a formal point of view (e.g. the correct version of the document is signed, all the required fields have been completed) and (ii) that the information stated is consistent with the KYC documents provided (IDs, corporate documents, etc…)
Verify, depending on the client’s situation (type of structure, country of residence/incorporation), that the relevant set of documents has been provided from a KYC and tax perspective (e.g. appropriate CDB form and corporate documents depending on the structure, relevant W forms for US tax purposes, CRS self-certification, tax compliance certification)
Verify that the information entered in the Bank’s systems by the Front Office is complete according to the documentation signed
Ensure a good quality of service by providing an accurate feedback to the Front Office on any error, missing document and answering in a timely manner to any query related to his/her mission and duties
Act as a business partner by bringing his/her expertise and the relevant support and input to the other departments of the bank (Front Office, Compliance, Legal…) when required (on a complex situation, on the implementation of new regulations or bank’s decisions, new projects).
Projects and Change management
Participate in any project impacting the team, either required by a new regulation or initiated by the Bank, hence participate to workshops, meetings, as required and upon the management delegation (for defining business requirements, performing the testings, and any other required tasks)
Involve the other team members as required,
Participate in the change management within the team by communicating proactively on the various projects and accompany the team in the change
Make sure that the procedures and processes are updated accordingly
Perform regular internal controls to ensure data consistencies and respect of the procedures
Good knowledge of KYL/AML regulations. - Strong knowledge of tax regulations (CRS, QI-FATCA). - Stro
Advanced IT Skills
Years of experience:
7-10 : senior
Experience in private banking:
(German, Italian or Scandinavian' good knowledge is an advantage.)
- Be open to other’s ideas / Balance personal & team interests / Express opinion and criticism in a constructive way.
- Seek opportunities to improve the existing / Be a continuous learner / Adopt change with a positive attitude.
- Think in ‘Problem-Action-Results’ terms / Walk the extra mile / Be proactive and driven / Show strong client service ethic / Build lasting client relationships.
- Consistently comply with internal & external regulations / Seek opportunities to improve quality in all features of the work environment