Carriera Vacancies
Posto :
IT Onsite Support - Analyst - External Consultant until December 2024
Ufficio :
Data di entrata in servizio :
Orario di lavoro :
Dominio :

IT Onsite Support - Analyst - External Consultant until December 2024


Provide Level 2 IT support to all UBP employees based in Geneva. Provide Level 2 IT support to VIP's and traders. Install, configure and support PC hardware. Install, configure and support user applications.


Able to adapt and work in a fast-evolving technology environment and ability to learn quickly. Ability to manage stress and to deal with a wide variety of customers and responsibilities.

Main responsibilities

  • Manage User Service Requests and Incidents assigned to the team
  • Manage Work Orders assigned to the team
  • Provide support to VIP's and Trading Room
  • Provide support for Video Conference in the meeting rooms
  • Configure, install and support PC hardware (desktop, Thin Client, laptop, mobile)
  • Hardware management: terminate, dispose of and relocate assets in line with internal policies
  • Manage user equipment moves (IT Equipment and LAN connectivity) and update PC hardware inventory tool
  • Support of Canon & HP printers; monitoring and coordination of external support intervention
  • Manage repair’s activities in relation with external suppliers (Swisscom, Dell, Canon, HP)
  • Track software’s assets and ensure full compliance licensing 


  • Education: CFC
  • Certification: ITIL


  • Years of experience: 3-7 : intermediate
  • Experience required: At least 3-years' experience in a similar role
  • Experience in private banking: Preferred


  • French: Fluent
  • English: Fluent

Personal skills

  • Swiss resident: Optional

proactive team-player service-oriented

Torna alla lista Candidarsi online

Portale e-Recruitment – Linee guida per il trattamento dei dati personali trasmessi dai candidati

Il presente sistema di reclutamento online (di seguito «portale e-Recruitment» o «portale») è utilizzato dalla sede di Ginevra di Union Bancaire Privée, UBP SA (di seguito «UBP») in ottemperanza alla legislazione svizzera, in particolare in materia di protezione dei dati, e ai principi enunciati di seguito. Il portale e-Recruitment consente a chiunque (di seguito il «candidato»), esclusi i consulenti per il reclutamento di personale e gli headhunter, di trasmettere candidature relative a posti vacanti pubblicati nel portale o candidature spontanee.

Discover UBP

Valori e cultura d’impresa

L’impegno dei collaboratori di UBP testimonia una cultura d’impresa unica, ispirata dal suo fondatore, che ha saputo impregnare la Banca dei valori della sua famiglia.

Corporate 03.11.2023

Third UBP Next Gen Academy a success

The UBP Next Generation Academy – which recently took place again, four years after the previous edition, partly in Paris and partly in Geneva – brought together an eclectic and multicultural group of young people with a lot to share and a keen interest in learning from the course and from each other.


Sign up to receive UBP’s latest news & investment insights directly in your inbox

Click and enter your email address to subscribe