Cont@ct is UBP’s online portal for private banking Clients. It allows you to browse your portfolio estimates, account statements and transaction advices, contact us* and make payments.*
Our online service is an efficient and secure way of keeping in contact with the Bank and to send us your instructions. Cont@ct allows the Bank to identify you securely, whilst guaranteeing the confidentiality of our online correspondence.
Cont@ct offers a personal inbox service so that you can receive all correspondence, statements, and other communications electronically. Opting for this helps to reduce the amount of paper we use for correspondence, and thus helps protect the environment.**
Secure messaging is integrated into Cont@ct, granting you completely confidential contact with your relationship manager for when you send or receive any messages or banking instructions.**
This function enables you to carry out payments in Switzerland and internationally, manage your list of beneficiaries, as well as create payment templates.**
We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations. Most depositors – including most individuals and small businesses - are covered by the scheme. In respect of deposits, an eligible depositor is entitled to claim up to GBP 85,000 (This new limit applies as of 30 January 2017). For joint accounts each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be GBP 85,000 each (making a total of GBP 170,000). The GBP 85,000 limit relates to the combined amount in all the eligible depositor's accounts with the bank, including their share of any joint account, and not to each separate account. For further information about the scheme (including the amounts covered and eligibility to claim) please ask at your local branch, refer to the FSCS website or call 020 7892 7300 or 0800 678 1100.
* The availability of functionalities depends on your e-banking contract and booking centres. For further information, please contact your relationship manager.
** This functionality is only accessible to an intervening party with individual signatory power and is only for Clients whose assets are booked in Switzerland. Please contact your relationship manager for further details.